Call Centre Team | Full Time Basis
Job Description
You will be adding value to our clients’ businesses by communicating with them via email, telephone or other digital channels. Your main task will be that of creating proposals, providing sales advisory solutions and meeting the clients’ needs.
What you’ll be doing:
- Conduct outbound calls in an efficient and professional manner
- Propose custom-created solutions to fit our clients’ requirements
- Provide sales service and customer satisfaction through your problem-solving skills
- Ensure the completion of the required processes on the CRM
- Working a minimum of 20 hours a week – preferably mornings
- Meet and exceed Call Centre Call quality standards and targets
Skills:
- Excellent communication skills;
- Fluent in both written and spoken Maltese and English
- Knowledge of social media, websites and computer applications
Who are you:
You have great communication skills and can offer advice to a wide range of customers. You are a motivated individual who does not shy away from learning new things and strives to meet quality standards and targets.
What we offer:
20 Hours Weekly
Work With A Reputable Company
€11,000 During First Year
Comprehensive Training
On-Going Training
On-Going Year-Round Support
Motivational Outdoor Events
Regular Incentives & Prizes
Company Events
Life Insurance
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Digital Telesales
Yellow provides me with the flexible hours thatI need for my schedule. This comes in useful when I need to keep up with domestic chores or taking my child to school. I really enjoy working here because of the friendly environment. Everyone here is really helpful, and no matter what the problem is, help will always be found.
