Yellow would not be an industry leader without its successful sales team.  

We are in the process of growing our sales team and hence we are seeking a talented Sales Coordinator to play a key supporting role in the daily management of the sales department.

Role Description 

The ideal candidate has excellent organisational, administrative, and problem-solving skills. They should also possess strong communication and interpersonal aptitudes and be excellent at multi-tasking.  

The chosen candidate will be given the required training to gain knowledge and understanding of sales operations, sales processes and procedures, sales systems, products and solutions. 

Role Responsibilities

  • Appointment Setting: Schedule and coordinate appointments for the sales team with prospective clients, ensuring optimal use of their time.
  • Communication: Act as a central point of contact between the sales team and other departments, facilitating smooth communication and collaboration.
  • Documentation: Maintain accurate and up-to-date records of sales activities, customer interactions, and relevant documentation.
  • Follow-up: Execute timely follow-ups on sales leads, inquiries, and customer interactions to advance the sales process.
  • Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring overall customer satisfaction.
  • Administrative Support: Assist in the preparation of sales proposals, presentations, and reports. Handle administrative tasks to enhance the efficiency of the sales team.
  • Sales Support: Provide logistical and informational support to the sales team to ensure smooth operations and successful client interactions.

Attitude & Attributes

  • Good administrative, organisational, and problem-solving skills.
  • 3+ Years experience as a sales coordinator or in administration.
  • Demonstrated ability to assist sales representatives with any additional work as needed.
  • Able to multitask, prioritise and manage work efficiently.
  • Works well both in a team and independently.
  • Outgoing personality and is not afraid to challenge the status quo.
  • Passionate to learn and grow.
  • Fluent in both written and spoken Maltese and English Languages.
  • Good team development and leadership skills.
  • Computer literacy.
  • Excellent communication, sales, and support skills.

We want the best of the best and make sure that top performers are recognised for their achievements.

About this job
The First 30 Days
  • Learn about Yellow’s history, the company’s mission, vision, and values.
  • Get trained in digital marketing, company digital solution offerings and selling techniques.
  • Get trained in Yellow’s sales and company processes and procedures.
  • Get started in interacting with the Sales Team and shadow Sales Specialists in performing their duties.
  • Gain an understanding of the Yellow CRM system and how it is operated.
The First 60 Days
  • Gain an understanding of the sales target.

  • Take over communications with customers.

  • Assist the Sales Team with client enquiries.

  • Liaise with support departments ensuring smooth workflows.

  • Work together with the line manager to develop your potential further.

The First 90 Days
  • Have a great understanding and knowledge of Yellow’s sales model and sales reporting.

  • Assisting in the daily management of the sales team requirements.

You will be successful if:
  • You are eager to deliver your tasks and duties on time, every time.
  • Your ability to learn is unmatched and you are hungry for more.
  • You can foresee the sales teams’ requirements and adopt a proactive approach.
  • You are challenged by problems and are eager to find the right solutions.
 About Us

Yellow Malta is a privately owned, family-run company that quickly blossomed from a humble operation established in 1997 into one of Malta’s largest and most successful companies. 

At its core, Yellow Malta is committed to empowering local businesses, startups, and SMEs with innovative advertising solutions that aim to engage and captivate the masses. 

With over 25,000 local businesses registered on its digital platform, Yellow Malta has emerged as Malta's foremost directory and advertiser for vendors and shoppers alike. The platform enjoys unparalleled brand recognition and is associated with quality and excellence.

With over 14,000 listings on Google's first page and rankings for over 40,000 keywords on search engines, Yellow Malta is committed to providing businesses with the reach and visibility they need to succeed in today's digital age.

What we value
Attitude  — We do not tolerate disrespectful or ill-mannered behaviour – everyone’s contribution counts at Yellow. 
Quality  — We are consistent in terms of quality and aim to satisfy our clients’, partners’, and employees’ expectations.
Diversity — Our differences are what make us a successful and resilient team. Diversity is the essence that pushes us to reach our objectives.
Change  — We challenge the status quo, we sail towards change and take prudent risks – innovation is the golden rule at Yellow.
Passion  — Our combined passion and commitment towards our jobs and the Company give us a sharp edge. We bleed Yellow.
Community  — We give back to the community and the environment, both as a Company and individually. We work for a better tomorrow.
Teamwork  — Each individual recognises the importance of everyone working at Yellow. We offer support to each other and the Company.
Responsibility  — We are responsible and accountable for each action and decision that we take – individually, as a team, and as a Company.
Honesty  — We interact with all members of our team, clients and stakeholders with honesty, integrity and complete transparency.
Value  — We manage all parts of our business to increase the shareholders’ value, confirming trust in their investment.