Yellow would not be an industry leader without its successful sales specialists’ team. 

We are in the process of growing our Call Centre Agents’ team and hence we are seeking individuals to sell digital marketing solutions that support local businesses in improving their overall digital online presence and attain their digital marketing objectives.

Role Description 

The ideal candidates are hungry to learn about digital marketing and want to learn of successful selling techniques.  They are looking to launch or re-launch their careers and want to be well rewarded for their outstanding performances. They have strong listening skills as well as an ability to offer our company’s solutions to customers in a compelling way. The Call Centre Agents are self-driven, outstanding communicators with a professional and friendly approach. 

 

The chosen candidates will be given full training in digital marketing and selling techniques.

Role Responsibilities

  • Reach out to existing and potential customers to present our product and service offering.
  • Oversee the entire sales process from start to finish in line with company standards.
  • Communicate with customers to understand their requirements and needs.
  • Provide top-tier support to customers throughout the customer journey.
  • Maintain customer data, up to date, on company’s CRM systems.
  • Collect required digital assets from customers allowing for order fulfilment.
  • Adhere to and reach set sales targets and set goals and objectives.
  • Build strong relationships with internal and external stakeholders.

Attitude & Attributes

  • A minimum of 2-Years experience in a similar role.
  • Proven track record of targets reached.
  • Willingness to learn and take on new challenges.
  • Able to multitask, prioritise and manage work efficiently.
  • Client-oriented and target-driven attitude.
  • Works well both in a team and independently.
  • Patient and outgoing personality.
  • Passionate to learn and grow.
  • Great interpersonal, communication, presentation, and negotiation skills.
  • Excellent command of written English (UK)
  • Fluent in both written and spoken Maltese and English Languages

We want the best of the best and make sure that top performers are rewarded.  The position comes with a fixed salary and uncapped commission.

About this job
The First 30 Days
  • Learn about Yellow’s history, the company’s mission, vision, and values.
  • Get trained in digital marketing, company digital solution offerings and selling techniques.
  • Get trained in Yellow’s sales process and systems.
  • Get started in making first sales calls assisted by Yellow’s industry experts.
  • Shadow fellow Yellow Sales Specialists
The First 60 Days
  • Strengthen your solutions and industry knowledge through one-to-one coaching.

  • Understand how to recognize and uncover potential opportunities.

  • Work together with line manager to develop your potential further.

The First 90 Days
  • Have a great understanding and knowledge of Yellow’s sales model.
  • Attain your daily set targets.
  • Constantly attain win-win-win outcomes.
You will be successful if:
  • You want to win all the time and find motivation in temporary setbacks.

  • You do not believe in settling – you find ways to overachieve and keep improving.

  • Your ability to learn is unmatched and you are hungry for more.

  • You love connecting with people over the phone.

  • You have done selling in the past and are looking to grow further in your career.

 About Us

A Digital First Company

 

Innovation and digital transformation drive our success. Growth extends beyond us; it encompasses our clients and employees alike.

 

 

Why Yellow Malta? 

 

Established in 1997, Yellow Malta has grown into one of Malta's largest and most successful companies. Dedicated to empowering local businesses, start-ups, and SMEs, we provide ingenious marketing solutions that captivate consumers and deliver the required results to our business customers.

Innovation is the recipe for our success and digital transformation is what drives us. This is why we always push forward, identifying, and grasping opportunities conveyed by new technologies and reinventing ourselves to deliver substance to our users and business clients.

We excel in local engagement like no other. With our search platform, yellow.com.mt, we've become the top local discovery tool, leading the way in the digital landscape. Businesses in Malta and Gozo benefit from over 6,000,000 page views yearly.  yellow.com.mt ranks #10th in the top 100 most visited websites in Malta according to Ahrefs organic search traffic estimates as of February 2024.

With over 25,000 local businesses on our platform, we're Malta's leading search engine, known for quality and excellence. Our strong online presence includes over 14,000 listings on Google's first page and rankings for over 40,000 keywords, ensuring businesses reach their full potential in today's digital age. 

Innovation is the recipe for our success and digital transformation is what drives us. This is why we always push forward, identifying, and grasping opportunities conveyed by new technologies and reinventing ourselves to deliver substance to our users and business clients.

 


At Yellow Malta, we are unique employers, valuing performance and actively recognizing and rewarding excellence. Our unwavering commitment to fostering growth ensures ample opportunities for the right people to thrive and advance their careers within our team. With investment in training and support, we guarantee delivery of excellence and results. We cultivate a culture of team spirit and collaboration, providing mentoring and coaching from professionals with expertise. We offer fair, transparent, and organized processes, nurturing individuals to become experts in their field, all while providing above-market compensation.

What we value
Wisdom in decision-making through risk assessment, problem diagnosis, strategic planning, and prioritization.
Communication through attentive listening, articulate expression of expertise, respect for all, and mindful control of message delivery.
Excellence through consistency, impactful delivery, empathetic conflict resolution, relentless pursuit of positive outcomes, immediate action, and unwavering focus on the goal.
Curiosity through passion for learning, a quest for insight and understanding, striving for expertise, and expanding knowledge to contribute beyond one's expertise.
Innovation through relentless pursuit of solutions, questioning for deeper understanding, embracing fresh concepts, and simplifying complexities to their essence.
Courage through choosing the best path, taking calculated risks, finding strength in authenticity, upholding unwavering honesty, and embracing all feedback.
Passion through positive energy, dedication for achieving exceptional results, fuelling resilience amid challenges, and prioritizing customer satisfaction.
Honesty through truthfulness, transparency, sincerity, and ethical conduct, ensuring accuracy, openness, genuineness, and fairness in all communication and actions.
Selflessness through leading by example, fostering collaboration, promoting generosity, and being reliable.

Premises Manager

I’ve been working with Yellow for the past 14 years. I took over Marketing and set-up a distribution department from scratch. Personally and professionally I grew over the years. I learned over the years that being passionate about what you do is contagious and makes the team stronger. Yellow has become like my second family, we work hard together, know how to have a good laugh and relax as well.