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Fulfilment Team | Full Time Basis

Job Description

We at Yellow are on the lookout for Client Relationship Administrators that can add value to our clients’ business needs. You will be guiding our customers and collecting assets from them accordingly.

What you’ll be doing:

  • Guiding the client accordingly in their Yellow journey
  • Research clients, understand their needs 
  • Contact clients and explain our products and services
  • Collect assets from customers
  • Assist clients with any issues that they might have in relation to our services

Skills:

  • Good communication skills in both Maltese and English 
  • English and Maltese written skills
  • Understanding client concerns 
  • Responsible and goal-driven
  • Think outside the box
  • Hard working and trustworthy
  • Fast learner
Who are you:

You have the ability to put yourself in our clients’ shoes and understand the issues that they face. You’re also a trustworthy individual who can communicate well and get their message across easily.

It’s Nice To Have
  • A-Level standard of education
  • Digital-oriented
  • Can-do attitude

Customer Service Executive

I’ve been working at Yellow for the past 10 years. The team is made up of hardworking individuals who are always ready to help each other in order to succeed in whatever comes our way. Being in customer service and administration, I like the fact that both customers and colleagues are satisfied with the outcome of our department’s efforts.

Junior Content Writer

I've been working at Yellow since 2013 and although I left on a different work venture, I've always kept contact with the Yellow family. I returned to work with the company in 2017 and it felt like I never had left. Apart from great colleagues and friends, here I get to do a job that lets me be creative. The company has always invested to create new products for clients.

Quality Control Manager

Throughout my 21 years at Yellow, my greatest satisfaction has always been that of bringing the best out of people and helping them evolve along the years. What I love about Yellow is that no matter how successful we have been throughout the years, we always look at ways on how we can keep improving.