Yellow Malta would not be an industry leader without its thriving sales team, which is why we are seeking multiple Tele Commerce Specialists to join our team and sell a choice of digital marketing products.
Our products are developed to empower local businesses through unremitting solutions designed to bolster our clients’ online presence and reach their marketing goals.
Role Description
Exemplary candidates for this role are hungry to learn about digital marketing and successful selling strategies. They are looking to establish or re-launch their careers and want to be reasonably rewarded for their exceptional performance. They have strong listening skills as well as the capability to present customers with effective solutions. The Tele Commerce Specialists must be outstanding, professional and self-driven communicators with a friendly approach.
The chosen candidates will be given full training in digital marketing and selling strategies.
Role Responsibilities
- Reach out to existing and potential customers to present products and services
- Oversee the entire sales process from start to finish and ensure that it is carried out in line with company standards
- Identify challenges faced by prospective and existing customers and offer the right solutions
- Deliver top-tier support to clients throughout the customer journey
- Ensure that customer data is consistently kept up-to-date on the company’s CRM system
- Collect customers’ digital assets required to fulfil digital products
- Adhere to and reach set sales targets, goals and objectives
- Build strong relationships with internal and external stakeholders
Attitude & Attributes
- A minimum of two years of experience in a similar role
- Proven track record of achieving past targets
- Willingness to learn and take on new challenges
- Able to multitask, prioritise and manage work efficiently
- Client-oriented and target-driven attitude
- Works well both in a team and independently
- Patient and outgoing personality
- Eager to learn and grow
- Excellent interpersonal, communication, presentation and negotiation skills
- Excellent command of written English (UK)
- Fluent in both written and spoken Maltese and English Languages
We want the best of the best and ensure that top performers are rewarded. The position comes with a fixed salary and uncapped commission.
About this job
The First 30 Days
- Learning about Yellow’s history, mission, vision, and values
- Training in digital marketing, company products and selling techniques
- Training in Yellow’s sales process and systems
- Get started in making first sales calls assisted by Yellow’s industry experts
- Shadow fellow Yellow Sales Specialists
The First 60 Days
Strengthening solutions and industry knowledge through one-on-one coaching
Understanding how to recognise and uncover potential opportunities
Working hand-in-hand with the line Manager to further develop your potential
The First 90 Days
- Garnering expert understanding and knowledge of Yellow’s sales model
- Attaining daily set targets
- Attaining constant win-win-win outcomes
You will be successful if:
You want to win all the time and find motivation in temporary setbacks
You do not believe in settling – you find ways to overachieve and keep improving
Your ability to learn is unmatched and you are hungry for more knowledge
You love connecting with people over the phone
You have experience in sales and are looking to develop your career
About Us
Yellow Malta is a privately owned, family-run company established in 1997, that quickly evolved from a modest operation into one of Malta’s largest and most successful companies.
At its core, Yellow Malta is dedicated to empowering local businesses, startups, and SMEs with ingenious advertising solutions that seek to engage and captivate consumers.
With over 25,000 local businesses registered on its digital platform, Yellow Malta has become the country’s leading directory and advertiser for traders and customers alike. The platform enjoys distinctive brand recognition and is associated with quality and excellence.
With over 14,000 listings on Google's first page and rankings for over 40,000 keywords on search engines, Yellow Malta is devoted to providing businesses with the reach and visibility they require to flourish in today's digital age.
What we value
Attitude — We do not tolerate disrespectful or ill-mannered behaviour – everyone’s contribution counts at Yellow.
Quality — We are consistent in terms of quality and aim to satisfy our clients’, partners’ and employees’ expectations.
Diversity — Our differences are what makes us a successful and resilient team. Diversity is the essence that pushes us to reach our objectives.
Change — We challenge the status quo, sail towards change and take prudent risks – innovation is the golden rule at Yellow.
Passion — Our combined passion and commitment towards our jobs and the Company give us a sharp edge. We bleed Yellow.
Community — We give back to the community and the environment, both as a Company and individually. We work for a better tomorrow.
Teamwork — Each individual recognises the importance of everyone working at Yellow. We offer support to each other and the Company.
Responsibility — We are responsible and accountable for each action and decision that we take – individually, as a team, and as a Company.
Honesty — We interact with all team members, clients and stakeholders with honesty, integrity and complete transparency.
Value — We manage all parts of our business to increase the shareholders’ value, confirming trust in their investment.
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Premises Manager
I’ve been working with Yellow for the past 14 years. I took over Marketing and set-up a distribution department from scratch. Personally and professionally I grew over the years. I learned over the years that being passionate about what you do is contagious and makes the team stronger. Yellow has become like my second family, we work hard together, know how to have a good laugh and relax as well.
